Skip to main content
A deposit arrives on your live Main account. From there, you move it to a trading account to trade with it. See Your accounts.

​
Before a first deposit

Two steps protect the money before it arrives. The deposit page shows them under Before a first deposit:
1

Confirm your email address

Click Send the link and open the email. The link is valid for 24 hours, and only the last one sent works.
2

Turn on two-factor authentication

Click Set up two-factor and scan the code with your authenticator app. See Two-factor and passkeys.
The Before a first deposit steps

​
Deposit by card

1

Open the deposit page

Click Deposit at the top of the screen, or on the Accounts page.
2

Choose Card and the amount

Under Payment method, choose Card and enter the amount. The Summary shows your Current balance, the Fees and your New balance. The page states the minimum and the maximum per deposit.
3

Pay on the secure cashier

Click Pay. A window opens on our payment provider’s page. Enter your card there. The link is valid for a limited time, and nothing is taken if you give up.
4

Wait for the credit

Back in the app, Confirming the payment… shows until the provider confirms. Then your available balance updates.
The deposit page

​
Deposit in crypto

You pay from your own wallet. These are the tokens each network takes: The page lists the ones open right now. A network that cannot take a deposit at the moment says so, and nothing is taken.
1

Choose Crypto

Under Payment method, choose Crypto, then the Token and network.
2

Enter the amount

The page shows what reaches your account. Some networks go through a bridge and its costs are taken off. Others credit the amount in full. Each route takes a minimum per deposit, shown under the amount.
3

Send to the address shown

Click Show the address. Copy the address, or scan its QR code, and send the exact token on the exact network shown.
4

Follow the transfer

Transfers on this address lists what arrives, with its status. Your account is credited in your account currency once the network confirms.
Send only the token named on the page, on the network named on the page. Another token, or the same token on another network, is lost. Send from a wallet you hold, not from an exchange.Send native USDC only. Bridged USDC is not credited: USDC.e on Arbitrum One or Polygon, USDbC on Base.
The address is yours to keep. Anything sent to it later, in that token on that network, is credited too, whether or not the page is open.

​
Deposit statuses

A crypto deposit can also show Held for a check. Nothing is lost. Our team reviews it before it is credited. If the bridge cannot deliver a transfer, it shows Refunded by the bridge. We send it back to you. If you sent a token the page did not name, or on another network, write to us from the account concerned with the transaction. See Where to get help.

​
Movements

The deposit page lists your Movements: deposits, withdrawals and money moved to or from a trading account, with their status.